Marvin's here to help with your questions


How much is training in my area?

If you use the search bar on our homepage or click on the upcoming course page, then type in your location and the closest training centre will show with the prices, dates and availability. Or if you would prefer, call the training team on 0800 0213 263.

Which IOSH course do I need?

The IOSH Working Safely is perfect for all staff in any sector to give delegates the knowledge to work safer, it can be used as staff health and safety induction training.

The IOSH Managing Safely is for managers or supervisors in any sector across all industries who are looking to manage risks.

How long do I have to complete the IOSH work?

You have 2 weeks after the final workshop to complete your work and send to us, if you cannot meet this deadline for whatever reason please call us on 0800 0213 263 so we can try to make special arrangements.

How long will my IOSH certificate take to arrive?

Your certificate will arrive 3-6 weeks once you have completed the course and remaining work, this can vary based on how long it takes for the trainer to mark your work. If you are worried your certificate has not arrived call us on 0800 0213 263 and we can find out when it is expected to arrive.

What do I need to bring to my IOSH course?

Nothing, just turn up on the day and everything will be provided for you.

Can IOSH courses be run on-site?

Our IOSH Working and Managing safely courses can be run on your site or a location convenient for you, and can still be accredited by IOSH. Call the PSS training team today for a quote, if you have a group of delegates this is the most cost effective and convenient way to get your staff trained.

Maximum delegates on an IOSH course?

IOSH allow a maximum of 20 delegates per course, however to get the most out of training we recommend having no more than 12 delegates. This is usually the max we will allow on our courses, if you would like a group trained we can accommodate any group size up to 20.

Can I cancel my booking?

We require 21 days’ notice before the course is due to start for all cancellations, if you cancel between 15 and 21 days’ before the course is due to start we can refund 60% of your course fee. Unfortunately if you do not give us at least 15 days’ notice we cannot guarantee any of your course fees will be refunded.
We will try everything we can to recover your course fee, including selling your course place to another delegate, in this instance we can recover your course fee. This however is on a case by case basis.

Is the course guaranteed to run?

The very nature of these workshops mean we need a minimum number of people for the course to run. This is both to make it financially viable as well as promoting a good environment for learning. Our minimum number of people is 2, which seems low, but we’d rather run the workshop if we can. If for any reason we need to cancel we’ll give you at least 14 days notice. If you would like to find out more about bookings so far, feel free to give us a call and we’ll be happy to help.

Where are you based?

The PSS head office is in Basildon, Essex, but we have training centres/ locations UK wide.

How do I contact you?

You can speak to Marvin on our website or call us on 0800 0213 263. Alternatively, you can email us at [email protected]

I’m confused as to what course I need?

If you are confused about courses, you can call 0800 0213 263 and speak to our training team today.

Who is Marvin?

Marvin is our quackers little duck, he is here to help.

Don’t forget ‘Don’t Duck Out of Training….’

I have a group of delegates can a course be tailored to my companies needs?

Yes we can get the trainer to tailor the course content to the specific needs of clients.

I have a group of delegates can a trainer come to me?

We can train your delegates at your site, all you need is a room big enough for your delegates. If you do not have a suitable room, we can find one nearby.

Does the price include the certificates?

All of our prices include all the certification and/or cards for the course, there are no added extras for any certificates.

I can’t find the full address for the training location on your website?

The full address will be sent out once you have paid for the course.

I'm fed up with speaking to a duck. How can I talk to a real person

If you can't find your question answered please give us a call, alternatively email us or use the chat box (bottom right of your screen) to get an answer quickly.

Call Us: 0800 0213 263 Email