Marvin's here to help with your questions

Duck

How much is training in my area?

If you use the search bar on our homepage or click on the upcoming course page, then type in your location and the closest training centre will show with the prices, dates and availability. Or if you would prefer, call the training team on 0800 0213 263.

Which qualification level would be most applicable to me?

ILM qualifications start at Level 2 and go up to Level 7 .
Level 2 is ideal for team leaders / supervisors. Level 3 is suited to junior managers / supervisors or first-line managers. Level 5 is ideal for middle managers and those that manager other management.
Level 7 is suited to senior managers, such as CEO’s and directors of larger organisations.
As you develop your abilities and career, you move up through the qualification levels – and ILM qualification are specifically designed for fast and easy progression and development as a manager.

Does the course include lunch?

The majority of our courses include lunch, this is based on location however and some do not. Once you have booked your course, you will receive joining instructions with lunch information included. If you have any dietary requirements please let us know so we can accommodate, if you would like to know if your course includes lunch before booking contact us and our training team will answer any questions you have.

Where are you based?

The PSS head office is in Basildon, Essex, but we have training centres/ locations UK wide.

How do I contact you?

You can speak to Marvin on our website or call us on 0800 0213 263. Alternatively, you can email us at [email protected]

I’m confused as to what course I need?

If you are confused about courses, you can call 0800 0213 263 and speak to our training team today.

Who is Marvin?

Marvin is our quackers little duck, he is here to help.

Don’t forget ‘Don’t Duck Out of Training….’

I have a group of delegates can a course be tailored to my companies needs?

Yes we can get the trainer to tailor the course content to the specific needs of clients.

I have a group of delegates can a trainer come to me?

We can train your delegates at your site, all you need is a room big enough for your delegates. If you do not have a suitable room, we can find one nearby.

Does the price include the certificates?

All of our prices include all the certification and/or cards for the course, there are no added extras for any certificates.

I can’t find the full address for the training location on your website?

The full address will be sent out once you have paid for the course.

I'm fed up with speaking to a duck. How can I talk to a real person

If you can't find your question answered please give us a call, alternatively email us or use the chat box (bottom right of your screen) to get an answer quickly.

Call Us: 0800 0213 263 Email