On day 1, Keith described the three types of people that attend courses and I was identified as a hostage! Attending this course was a requirement and I will be honest, I had a mountain of paperwork on my desk and did not want to be there. By the end of day 4 I was definitely an explorer and I thoroughly enjoyed the course. The mixture of powerpoint, written content, group discussion and enjoyable learning games, combined with Keith’s excellent knowledge of the course elements made the course. I would recommend this course and provider. Excellent all round.